Chemistry Project Essay

Caffeine is a naturally-occurring stimulant, found in several plants. Caffeine is water soluble, and is extracted into the brewed cup when preparing tea, coffee, or other caffeinated drinks. The most well-known plants containing caffeine are the tea plant, Camellia sinensis, coffee, yerba matà ©, and guayusa. Although tea is known to have a number of health benefits, heavy caffeine use is known to have unpleasant effects and negative impacts on health, including anxiety and insomnia, and for this reason many tea drinkers seek to moderate their caffeine intake. The amount of caffeine in tea tends to be low, but is high enough to be a matter of concern for people drinking large quantities of tea, as well as people sensitive to caffeine for medical reasons. The Caffeine Molecule How much caffeine is in tea? The caffeine content of tea varies widely from one tea to the next, and depends on how the tea is brewed, but tends to be within the range of 15-70mg per 8 ounce cup. Caffeine can also be measured in terms of milligrams of caffeine per grams of dry tea. A teaspoon of dry tea leaves tends to weigh around 2.5 grams, the amount usually used to make a single cup, although this varies greatly by the type of tea. One study of the caffeine content of teas (after steeping) found that the caffeine content of tea varied from about 3 mg/g to 30mg/g, which would result in a cup of tea containing between 7.5 mg and 75 mg of tea. In most cases, tea has much less caffeine than coffee; a typical cup of coffee contains 80-135 mg of caffeine. However, it is important to note that these figures are per cup, not per serving, and in the case of large serving sizes, and also with espresso and other heavily-caffeinated drinks, the caffeine per serving can be considerably higher. In the U.S. the standard â€Å"small† serving size is 12 ounces. A recent study of commercial coffee vendors in Australia found that roughly a quarter of espresso samples contained over 120 mg of caffeine per serving, about 1/8th contained 167 mg or more per serving, and the highest contained 214 mg per serving. The authors of this study concluded that the most often-cited figures on caffeine content of coffee tend to underestimate the actual caffeine content. How much caffeine is safe to consume? To place these figures in perspective, the current consensus of the American Congress of Obstetricians and Gynaecologists is that it is safe for pregnant women to consume up to 200 mg of caffeine daily. For the general public, the Mayo clinic recommends that 200-300 mg of caffeine daily is safe, but that 500-600 mg daily can cause a number of health problems. If drinking a relatively stronger tea containing 60mg / cup, 8 cups a day would be a safe amount, or 3 for pregnant women. For a weaker tea, with 30mg / cup, twice this amount would still be a safe amount of caffeine. Keep in mind that different people react differently to caffeine, so an amount that is safe or unpleasant for one person may not be healthy for everyone. L-theanine in tea interacts with caffeine In addition to caffeine, tea also contains L-theanine; theanine can interact with caffeine, allowing a smaller dose of caffeine to have a stronger effect in terms of boosting concentration and alertness. This may explain why tea seems to provide a stronger boost in alertness for some people than one would expect from its caffeine content alone. Do black, green, or white teas contain more or less caffeine? Many tea companies, and even some reputable entities such as the U.S. Department of Agriculture, have made misleading generalizations about the caffeine content of broad classes of tea. It is a widespread myth that black tea contains more caffeine than green tea, and another myth that white tea contains the least caffeine of all teas. Studies that have actually examined the caffeine content of a large number of different teas have consistently found that caffeine levels vary more among individual teas than across broad categories of tea such as black, white, green, oolong, or pu-erh. A study published in 2005 in the Journal of Food Science listed, among other things, the caffeine content of 77 different teas, and found a broad range of caffeine content among both green and black teas. Surprisingly, the tea in this study that was found to contain the most caffeine was a white tea, solidly dispelling the myth about white tea’s caffeine content. A more recent study in the 2008 Journal of Analytical Toxicology examined the caffeine contents of a number of teas, and found that they ranged from 14 to 61 mg per 6 or 8 oz serving, with â€Å"no observable trend in caffeine concentration due to the variety of tea†. Very few tea companies have examined the caffeine content of a large number of samples of their teas; one that has, Camellia Sinensis Tea House, found similar results, that the caffeine level varies widely from one tea to the next, and does not show clear trends of caffeine levels across different varieties of teas. One possible exception to this observation is that matcha is known to contain very high levels of caffeine, consistently much higher than other teas. This is due in part to higher caffeine levels in the leaf used to produced matcha, but it is also due to the fact that, because matcha is a powdered tea, the entire tea leaf is consumed when brewing, so a cup of prepared matcha contains 100% of the caffeine in the leaf. What determines the amount of caffeine in a particular tea? Caffeine protects the tender young leaf buds of the tea plant from being eaten by insects. There are so many different factors influencing the caffeine content of tea, that it is very hard to make generalizations predicting the caffeine content of tea. Caffeine levels vary widely from one particular tea to the next. The only certain way to know the caffeine level of a particular tea is to actually test it in a laboratory. Tea can be made from different parts of the tea plant, and these parts contain different quantities of caffeine. Leaf buds (tips) and younger leaves are higher in caffeine than older, mature leaves. This pattern can be explained by the fact that, for the tea plant, caffeine acts a natural insecticide, serving to protect the plant against being eaten by insects. Since the tips and tender young leaves are most vulnerable to insects, these parts of the plant are highest in caffeine; the older leaves are tougher and thus lower in caffeine. â€Å"Tippy† teas such as Yunnan Gold or Silver Needle White Tea (Bai Hao Yinzhen) are thus higher in caffeine than large-leaf teas such as Lapsang Souchong, a black tea (Souchongs are made of mature leaves) or Shou Mei, a white tea. The varietal (cultivar or specific horticultural variety) of tea plant used to produced tea can profoundly affect caffeine levels in tea. Varietal is independent of type of tea (green, white, black, oolong, etc.), and different types of tea can be produced from the same varietal. Variation in caffeine content among different varietals can lead to teas grown under similar conditions, with similar appearance and other qualities, having different caffeine levels. Roasting can also reduce the caffeine levels in tea. In the 2005 study mentioned above, one particular sample of Hojicha, a Japanese roasted green tea, was found to have less caffeine even than some decaffeinated teas. Oolong teas are usually roasted to varying degrees, and can be lower in caffeine, although like all types of tea, oolong teas vary greatly in caffeine content. It should be noted that the roasting processes both for hojicha and oolongs vary greatly, and the caffeine content of most of these teas has not been extensively studied, so it is not safe to conclude that hojicha or roasted oolong is necessarily low in caffeine. The blending of tea with caffeine-free ingredients to produce flavored teas can result in a lower total caffeine content so long as less total tea leaf is used in the blend. Scenting tea with flowers or flavoring tea with essential oils of plants does not add as much weight as blending with loose herbs, and thus does not lower the caffeine content (by weight) of the blend as much. How you brew tea affects caffeine content The quantity of leaf used and the length of time the leaves are steeped both directly influence the caffeine content of the final cup of tea. Using more leaves and steeping for a longer time both increase the caffeine in the resulting cup. Our page on brewing tea has more discussion of how to brew tea. Can you â€Å"decaffeinate† your own tea by steeping it briefly in water? Short answer: no. A number of sources make the claim that you can â€Å"decaffeinate† your own tea by making a brief infusion in hot water, and then discarding this infusion. Unfortunately, this process does not work; if it did, tea companies would not have to resort to expensive and involved decaffeination processes to produce decaf tea. Caffeine tends to diffuse in hot water at the same rate as many of the chemicals responsible for the flavor and aroma of tea, so if the tea still tastes flavorful, it probably still contains caffeine. Most (but not all) herbal teas contain no caffeine Although caffeine does occur in a number of plants, the overwhelming majority of herbal teas are caffeine free. The most notable exception is Yerba mate. Other plants containing caffeine are very rare as ingredients in herbal tea. In addition to exploring other herbal teas, people desiring caffeine-free tea-like drinks might want to try South African rooibos and honeybush, two plants which are often described as being similar to tea in flavor, health benefits, and manner of production.

Comp 2 Argumentive Essay

Argument Essay To be able to complete a family most couples have children after marriage. I believe that a child should complete a parent’s life. On the other hand I don’t believe that it is biblically right for homosexual couples to be able to adopt a child and raise that child. In the bible God created man and woman for a purpose. This purpose was to be able to reproduce the population and for one man to be in love and with one woman. I do not believe that in a homosexuality house hold that a child would be raised properly and normally like most children are able to be raised.I feel putting children in that environment is suggesting that homosexuality is okay and it truly isn’t when in terms of the bible. This sin was so important to God that he directly approached the subject in the bible saying it is a sin and that a man should be with a woman and a woman should be with a man. Being a huge supporter of the Christian faith because I am apart of that faith, I b elieve that being a homosexual is dishonorable and truly upsets God.On the other hand I am aware that not every heterosexual home in the world is a stable and a suitable home to raise a child in. In many homes in this world there are children that are beaten, raped, hungry, and also very poorly supported. In those terms and in those cases I do believe that it may be acceptable for a child that are in those conditions to be placed in a home where they will be loved and supported and be loved. I do also agree that a homosexual couple is very capable of loving and providing and taking care of a child.If the child is being beaten and unloved and raped and other extreme conditions I would be supportive and feel that it was okay for a child to be adopted into a homosexual home. I also feel that it is hard for the children that are being adopted to be able to accept what is going on and being able to know what is natural and taboo. Same-sex couples raising children must stand ready to prov e to the world they are a family, just one that happens to have two mothers or two fathers. For example I would like to share this one homosexual couple’s tory. This constant burden of proof is especially difficult for families like the Muzingos, who live in a state that doesn’t allow them to establish legal ties to each other. Michelle Muzingo was in the delivery room when her wife, Katrina, gave birth to each of their three children, who are now 7, 4 and 1. She cut their umbilical cords and was the first to hold the children, who call her â€Å"mommy. † Yet because they live in Ohio, a state that does not allow gay couples to adopt, she is unable to make that title official. We are always scanning the circle around us to see what we need to put in place to protect ourselves,† said Katrina, 37. A report released earlier this week illustrates just how vulnerable these couples and their children are, both legally and financially. After all, 30 states do not have laws that allow same-sex parents to either adopt, while six states restrict them or impose outright bans. Even families who live in states that recognize their relationships can run into trouble if they travel or move.And if something were to happen to a parent who was unable to adopt or otherwise establish legal ties, the child might be denied certain federal benefits something that children of most heterosexual parents receive automatically. When having a child normally, with one man getting one woman that is married pregnant, it can be an extremely rocky road. Also I believe that not every home is perfect and there are many problems within each family. But I just think that too many complications can come from homosexual couples adopting a child.

An Autocratic Leadership Style Essay

1. Introduction 1.1 OBJECTIVE:- Autocratic leadership, also known as authoritarian leadership, is a leadership style characterized by individual control over all decisions and little input from group members. Autocratic leaders typically make choices based on their own ideas and judgments and rarely accept advice from followers. Autocratic leadership involves absolute, authoritarian control over a group. The objective of doing this project is to understand Autocratic Leadership Style in detail. 1.2 TITLE OF THE PROJECT:- The title of the project is Autocratic Leadership Style Autocratic describes a way of ruling, but not in a nice way. An autocratic leader is one who rules with an iron fist; in other words — someone with the behaviour of a dictator. In an autocratic leadership style, the person in charge has total authority and control over decision making. By virtue of their position and job responsibilities, they not only control the efforts of the team, but monitor them for completion –often under close scrutiny This style is reminiscent of the earliest tribes and empires. Obviously, our historical movement toward democracy brings a negative connotation to autocracy, but in some situations, it is the most appropriate type of leadership. That, of course, doesn’t mean a blank check to ignore the wellbeing of his subordinate. In an autocratic leadership style, the person in charge has total authority and control over decision making. By virtue of their position and job responsibilities, they not only control the efforts of the team, but monitor them for completion –often under close scrutiny This style is reminiscent of the earliest tribes and empires. Obviously, our historical movement toward democracy brings a negative connotation to autocracy, but in some situations, it is the most appropriate type of leadership. That, of course, doesn’t mean a blank check to ignore the wellbeing of his subordinate. 1.2 LAYOUT OF THE PROJECT:- a. Introduction b. Types of Leadership Styles c. Autocratic Leadership Style d. Characteristics of Autocratic Leadership Style e. When to use Autocratic Leadership Style f. Prone and corns of Autocratic Leadership Style g. Case Study h. Recommendation i. Conclusion j. Bibliography 1.4 LITERATURE:- For my project I have referred:- http://www.leadership-toolbox.com/autocratic-leadership.html http://en.wikipedia.org/wiki/Authoritarian_leadership_style http://www.action-wheel.com/autocratic-leadership-style.html http://psychology.about.com/od/leadership/f/autocratic-leadership.htm http://www.vocabulary.com/dictionary/autocratic http://www.nwlink.com/~donclark/leader/leadstl.html http://www.thesundayindian.com/en/story/authoritarian-leadership-the-secret-behind-steve-jobs-success/33963/ 1.5 METHOD OF DATA COLLECTION:- There are basically 2 methods of research DESCRIPTIVE METHOD AND SCIENTIFIC METHOD. In my Project I will be using DESCRIPTIVE method. Secondary data method will be used for doing this project. Secondary data would the information collecting from the articles, internet, and books. After collecting that I have recommended interpretation of cause and effect. 2. Types of Leadership Leadership style is the manner and approach of providing direction,  implementing plans, and motivating people. As seen by the employees, it includes the total pattern of explicit and implicit actions performed by their leader (Newstrom, Davis, 1993). The first major study of leadership styles was performed in 1939 by Kurt Lewin who led a group of researchers to identify different styles of leadership (Lewin, Lippit, White, 1939). This early study has remained quite influential as it established the three major leadership styles: (U.S. Army, 1973): authoritarian or autocratic – the leader tells his or her employees what to do and how to do it, without getting their advice participative or democratic – the leader includes one or more employees in the decision making process, but the leader normally maintains the final decision making authority Delegative or laissez-fair – the leader allows the employees to make the decisions, however, the leader is still respons ible for the decisions that are made Although good leaders use all three styles, with one of them normally dominant, bad leaders tend to stick with the one style, normally autocratic. AUTHORITARIAN OR AUTOCRATIC LEADERSHIP I want both of you to. . This style is used when leaders tell their employees what they want done and how they want it accomplished, without getting the advice of their followers. Some of the appropriate conditions to use this style is when you have all the information to solve the problem, you are short on time, and/or your employees are well motivated. Some people tend to think of this style as a vehicle for yelling, using demeaning language, and leading by threats. This is not the authoritarian style, rather it is an abusive, unprofessional style called â€Å"bossing people around.† It has absolutely no place in a leader’s repertoire. The authoritarian style should normally only be used on rare occasions. If you have the time and want to gain more commitment and motivation from your employees, then you should use the participative style. Participative or Democratic Leadership Let’s work together to solve this. . . This style involves the leader including one or more employees in the decision making process (determining what to do and how to do it). However, the leader maintains the final decision making authority. Using this style is not a sign of weakness, rather it is a sign of strength that your employees will respect. This is normally used when you have part of the information, and your employees have other parts. A leader is not expected to know everything—this is why you employ knowledgeable and skilled people. Using this style is of mutual benefit as it allows them to become part of the team and allows you to make better decisions. Delegative or Laissez-faire Leadership You two take care of the problem while I go. . . In this style, the leader allows the employees to make the decisions. However, the leader is still responsible for the decisions that are made. This is used when employees are able to analyse the situation and determine what needs to be done and how to do it. You cannot do everything! You must set priorities and delegate certain tasks. This is not a style to use so that you can blame others when things go wrong, rather this is a style to be used when you fully trust and have confidence in the people below you. Do not be afraid to use it, however, use it wisely! NOTE: Laissez-faire (or lais ·ser faire) is the non-interference in the affairs of others. [French : laissez, second person pl. imperative of laisser, to let, allow + faire, to do.] Transactional Leadership Style The transactional style of leadership was first described by Max Weber in 1947 and then later described by Bernard Bass in 1981. Mainly used by management, transactional leaders focus their leadership on motivating followers through a system of rewards and punishments. There are two factors which form the basis for this system, Contingent Reward and management-by-exception. Contingent Reward Provides rewards, materialistic or psychological, for effort and recognizes good performance. Management-by-Exception allows the leader to maintain the status quo. The  leader intervenes when subordinates do not meet acceptable performance levels and initiates corrective action to improve performance. Management by exception helps reduce the workload of managers being that they are only called-in when workers deviate from course. This type of leader identifies the needs of their followers and gives rewards to satisfy those needs in exchange of certain level of performance. Transactional leaders focus on increasing the efficiency of established routines and procedures. They are more concerned with following existing rules than with making changes to the organization. A transactional leader establishes and standardizes practices that will help the organization reach: Maturity Goal-setting Efficiency of operation Increasing productivity. Effect on work teams  survey done by Jun Liu, Xiaoyu Liu and Xianju Zeng on the correlation of transactional leadership and how innovations can be affected by team emotions. The research was composed of 90 work teams, with a total of 460 members and 90 team leaders. The study found that there is a relationship between emotions, labor behavior and transactional leadership that affect for the team. Depending on the level of emotions of the team; this can affect the transactional leader in a positive or negative way. Transactional leaders work better in teams where there is a lower level of emotions going into the project. This is because individuals are able to Think freely when setting their emotions aside from their work. Have all of their focus on the given task. A transactional leader is: Negatively affected when the emotional level is high. Positively affected when the emotional level is low. Transactional leadership presents a form of strategic leadership that is important for the organizations development. Transactional leadership is essential for team innovativeness. Transformational Leadership Style A transformational leader is a type of person in which the leader is not limited by his or her followers’ perception. The main objective is to work to change or transform his or her followers’ needs and redirect their thinking. Leaders that follow the transformation style of leading, challenge and inspire their followers with a sense of purpose and excitement.[10] They also create a vision of what they aspire to be, and communicate this idea to others (their followers). According to Schultz and Schultz, there are three identified characteristics of a transformational leader: Charismatic leadership has a broad knowledge of field, has a self-promoting personality, high/great energy level, and willing to take risk and use irregular strategies in order to stimulate their followers to think independently Individualized consideration Intellectual stimulation 3. Autocratic Leadership Style 2.1 BACKGROUND Authoritarian leaders are commonly referred to as autocratic leaders. They provide clear expectations for what needs to be done, when it should be done, and how it should be done. There is also a clear divide between the leader and the followers. Authoritarian leaders make decisions independently with little or no input from the rest of the group. Authoritarian leaders uphold stringent control over their followers by directly regulating rules, methodologies, and actions. Authoritarian leaders construct gaps and build distance between themselves and their followers with the intention of stressing role distinctions. This type of leadership dates back to the earliest tribes and empires. It is often used in present day when there is little room for error, such as construction jobs or manufacturing jobs. Authoritarian leadership typically fosters little creativity in decision-making. Lewin also found that it is more difficult to  move from an authoritarian style to a democratic style than from a democratic form to an authoritarian form of leadership. Abuse of this style is usually viewed as controlling, bossy and dictatorial. Authoritarian leadership is best applied to situations where there is little time for group discussion. 3.2 Views of Autocratic Leaders A common belief of many authoritarian leaders is that followers require direct supervision at all times or else they would not operate effectively. This belief is in accordance with one of Douglas McGregor’s philosophical views of humankind, Theory X. This theory proposes that it is a leader’s role to coerce and control followers, because people have an inherent aversion for work and will abstain from it whenever possible. Theory X also postulates that people must be compelled through force, intimidation or authority, and controlled, directed, or threatened with punishment in order to get them to accomplish the organizational needs. In the minds of authoritarian leaders, people who are left to work autonomously will ultimately be unproductive. â€Å"Examples of authoritarian communicative behaviour include a police officer directing traffic, a teacher ordering a student to do his or her assignment, and a supervisor instructing a subordinate to clean a workstation.† Communication Patterns of Authoritarian Leadership: Downward, one-way communication (i.e. leaders to followers, or supervisors to subordinates) Controls discussion with followers Dominates interaction Independently/unilaterally sets policy and procedures Individually directs the completion of tasks Does not offer constant feedback Rewards acquiescent obedient behavior and punishes erroneous actions Poor listener Uses conflict for individual gain Ways to Properly Incorporate Authoritarian Leadership: Always explain rules- it allows your subordinates to complete the task you  want done efficiently Be consistent- if you are to enforce rules and regulations, make sure to do so regularly so your subordinates take you seriously. This will form a stronger level of trust. Respect your subordinates – always recognized your subordinates efforts and achievements Educate your subordinates before enforcing rules – do not present them with any surprises. This can lead to problems in the future due to false communications. Listen to suggestions from your subordinates even if you do not incorporate them Effects of Authoritarian Leadership Communication Styles: Increase in productivity when leader is present Produces more accurate solutions when leaser is knowledgeable Is more positively accepted in larger groups Enhances performance on simple tasks and decreases performance on complex tasks Increases aggression levels among followers Increases turnover rates Successful when there is a time urgency for completion of projects Improves the future work of those subordinates whose skills are not very applicable or helpful without the demands of another Example:- Adolf Hitler was extremely authoritarian. He required the population of the Third Reich to accept everything that he said as absolute law, and was able to impose a death sentence on anyone who failed to do so. Hitler was obsessed with being in control, and with being the alpha male in a rigid male dominance hierarchy. Characteristics of Autocratic Leadership The major autocratic leadership style characteristics include: 1. The autocratic leader retains all power, authority, and control, and reserves the right to make all decisions. 2. Autocratic leaders distrust their subordinate’s ability, and closely supervise and control people under them. 3. Autocratic leaders involve themselves in detailed day-to-day activities, and rarely delegate or empower subordinates. 4. The autocratic leader adopts one-way communication. They do not consult with subordinates or give them a chance to provide their opinions, no matter the potential benefit of such  inputs. 5. Autocratic leadership assumes that employee motivation comes not through empowerment, but by creating a structured set of rewards and punishments. 6. Autocratic leaders get work done by issuing threats and punishments and evoking fear. 7. The primary concern of autocratic leaders remains dealing with the work at hand and not on developmental activities. 8. Autocratic leaders assume full responsibility and take full credit for the work. Advantages of Autocratic Leadership Style the autocratic style is one of the most recognized forms of directive leadership. At first, the style seems to contradict many modern work environments that emphasize teamwork, group input and shared decision-making. However, certain conditions and specific industries, such as the military, manufacturing and construction, thrive when a leader takes tight control and makes most of the decisions, according to Leadership-Toolbox. Even so, the most effective autocratic leaders remember to communicate task expectations and to respect their followers. Easy to Learn The autocratic, or â€Å"do this or else,† type of leadership is intuitive, easy to learn and does not require specialized training or knowledge of leadership theory, according to Leadership-Toolbox. Autocratic leaders do not have to worry about recognizing and responding to followers’ emotions or try to meet different motivational needs of group members. Control Dangerous work environments or situations requiring complicated tasks with no room for error, such as safety inspections, prosper under autocratic leadership since each depends on control. In addition, companies may turn to autocratic leadership for urgent short-term results, according to Money-Zine. For example, employees working through a company crisis may need one authoritative leader to call the shots and ensure tasks are completed correctly. Good for Inexperienced or Unmotivated Workers Depending on the industry, new employees may need specific instructions and close follow-up until they learn the job, according to Leadership-Toolbox. The autocratic leadership style is also good for low-skilled tasks, such as  directing employees to make copies or file papers. In addition, according to LeadershipExpert, bosses may need to use the â€Å"do it or else† type of autocratic leadership to ensure that unmotivated employees complete their assigned tasks. Autocratic leadership creates a centralized chain of command with heavy involvement of the leader in all gamuts of operations. This leads to the formation of a hub and spoken type of organizational structure that helps in many ways, such as: Getting things done quickly Improving communication and logistics. Better response to changes in the external environment Putting forth a more coordinated approach toward fulfilling organizational goals Anticipating problems in advance, and better realization of consequences of an action by one section on other sections Proponents of the autocratic leadership style advocate it as an ideal method to extract high performance from employees without putting them under stress. They insist the close supervision and monitoring leads to a faster pace of work with less slack, where the leader assumes full responsibility for the decisions and actions, ultimately creating reduced stress for subordinates. Drawbacks of the Autocratic Leadership Style Increased Work Burden Since they take full responsibility for team decisions and review of a team’s work, autocratic leaders are extremely busy, which can lead to high stress and even health problems, according to LeadershipExpert. Other leadership styles, such as participative or democratic, distribute some of the decision-making to certain group members. Bad for Highly Skilled and Motivated Workers Few people like to be told what to do, especially those who are already intrinsically motivated and understand the task at hand, according to Leadership Expert. An autocratic leader facing this type of group will dampen morale and will reduce his team’s creativity and productivity. Autocratic leaders in this situation may not make the best decisions since they lack the group input from team members who have experience and skills. In addition, members of Generation Y, workers born in the mid-1970s to 1990s, usually do not respond well to autocratic leadership, according to Leadership Expert. Leader Dependence The autocratic style is most effective when the leader is present, according to Leadership Expert. Unlike the transformational style of leadership where followers become self-motivated to complete tasks, once the autocratic leader is gone, there is no guarantee that team members will keep working. The advantages of autocratic leadership notwithstanding, this leadership style has born the brunt of heavy criticism in the last three decades, where the move toward systems thinking and empowering people have led to the perception of â€Å"autocratic† and â€Å"centralized command† as negative and undesirable traits. Theory Y, the antithesis of Theory X assumes that ambitious and self-motivated employees enjoy their mental and physical work duties. Such employees possess the ability for creative problem solving, but most organizations under-utilize their talents. Theory Y holds that employees seek and accept responsibility and exercise self-control and self-direction in accomplishing objectives, provided the conditions remain congenial for such an approach. The autocratic leadership style remains wholly unsuited for such Theory Y oriented workforces and does not rank among the modern leadership styles in a changing world. Criticisms Levied Against Autocratic Leadership The major criticisms levied against autocratic leadership include the following: 1. Contrary to claims of close supervision with detailed instructions to reduce stress and improve productivity, research suggests that such actions actually unmotivate employees, and cause them to becoming tense, fearful, or resentful. 2. Lack of involvement from the employee in the decision making process leads to employees not assuming ownership of their work, contributing to low morale, lack of commitment, and manifesting in high turnover, absenteeism, and work stoppage. 3. The heavily centralized command of autocratic leadership style ensures that the system depends  entirely on the leader. If the leader is strong, capable, competent, and just, the organization functions smoothly, and if the leader is weak, incompetent, or has low ethical and moral standards, the entire organization suffers for the sake of a single leader. 4. All power vested with the leader leads to risk of leaders with low moral fiber exploiting employees, indulging in favoritism and discrimination, and the like. 5. Weak autocratic leaders tend to take decisions based on ego rather than sound management principles, and punish employees who dare to disagree with such decisions. 6. The leader reserving the right to make all decisions leads to subordinates becoming heavily dependent on the leader. The team thereby becomes useless in running operations if they lose contact with their leader, and absence of the leader leads to total collapse and shutdown of operations. 7. The one sided communication flow in an autocratic leadership style restricts the creative and leadership skills of the employees and prevents their development. This harms the organization as well, for the employees remain incapable of assuming greater responsibilities, or to perform anything outside the routine. 8. The autocratic leader, by taking all responsibility and involved heavily in day to day operations, remains forced to work at full capacity, leading to stress and other health problems. 9. Autocratic leaders usually re main unpopular and damage working relationships with colleagues. This leadership style is unsuited to build trusting relationships. Application of Autocratic Leadership Style A critique of autocratic leadership style reveals that it remains best suited in certain situations such as: 1. Occasions when the situation requires a strong centralized control with detailed orders and instructions, such as in the military or during surgery. 2. When leading an extremely large group, such as in assembly line factories, where the wide span of control not only makes it impossible but also counterproductive to elicit the views of all employees. 3. When followers are new or inexperienced, or lack the qualifications, skills, or talent to respond to any participative leadership styles, or remain unmotivated, and non committed workers. 4. During occasions of contingencies, emergencies and other situations warranting on the spot decisions. 5. When dealing or negotiating with external agencies or departments. The autocratic leadership style on the whole remains a  short-term or quick fix approach to management. The ability to make decisions faster, while helping the organization in the short term, actually unskills the workforce leading to poor decision-making capability and productivity in the long run. This leadership style survives by default because it comes naturally to most leaders, especially in times of low morale or insubordination. Case Study Business Leadership – A Study on Steve Jobs Executive Summary This assignment attempts to study the leadership of Steve Jobs. A visionary innovator, a marketing guru and an autocratic leader admired by many. The first part of the assignment will study and analyse how Jobs leadership is similar to the traits and models found in textbooks. Jobs is analysed by using McGregor’s theory X & Y. Jobs leadership traits and skills are compared with Stogdill’s theory while also looking at how Jobs applied contingency theory. The reports studies how Jobs changed Apple’s direction from an ailing company to a consumer giant. When Jobs speaks, everybody stops and listens to him, be it a meeting or a Worldwide Developer Conference. Jobs just had the charisma to capture people’s attention. Jobs autocratic leadership style was accepted by his employees, some may not have liked it but they stood with him and the company and never regretted their decision. The study also found Jobs to be a meticulous perfectionist. Jobs never approves a product without fully testing them, him being a beta tester for all of Apple’s product had made sure Apple delivered what the market wanted. The second part of this study is set to look at the differences and compare the leadership skills of Steve Jobs, Michael Dell and Bill Gates. Jobs’ leadership skills were different from both Dell and Gates. Jobs lead Apple to its height with his own flair. His leadership style and character was unique and at times seems inappropriate but it has brought only positive growth to Apple and its employees. All three of them are iconic leaders, brought advancement to the organization they founded and strive for nothing lesser than the best. Finally, the study suggests and recommends what Jobs could have adopted to be a better leader. Background of Apple Inc The corporate history of Apple Inc is considered as a history of passion. It was begun by a pair of Stevens, i.e. Steven Wozniak and Steven Jobs together with Ronald Wayne, who combined their professional skills to create Apple Computer on 1st April 1976 with the release of the Apple I, the first Apple computer, in the same year. Since the establishment, Apple has been focusing on the consumer electronics, computer software, and personal computers and the best-known products include Iphone, Ipad, Mac line of computers and other hardware and software products. And according one of the most recent brand study carried out by the global brands agency Millward Brown, Apple has overtaken Google as the world’s most valuable brand (Bbc.co.uk 2011). Introduction to Steve Jobs A revolutionary leader, an innovator of technology and a charismatic master showman, is the words that can be used to describe Steve Paul Jobs. Jobs has portrayed fine examples of leadership throughout his career. Being a young boy, he was attracted to electronic gadgets. Jobs has always been exploring way to improve technology. His ideas was said to be impossible and impractical has proven many critics and even his employees wsrong (Elliot, 2011a). Throughout his career he has influenced many leaders to join his team of innovative work force, namely John Scully, Jay Elliot, Andy Hertzfeld, Larry Tessler and Bob Belleville (Elliot, 2011b). During his teenage life, the love for technology brought him and Steve Wozniak together. The duo later went on to start Apple (Isaacson, 2011a). Jobs has then lead Apple, Next and Pixar to their peak bringing futuristic inventions. Jobs was a great marketer, captivating millions of audience each time he is delivering a speech. Barrack Obama describes Jobs as a visionary, and amongst the greatest innovators of America (Whitehouse.gov, 2011). Steve Jobs’ leadership styles do match the theories from the text books and documented papers. Most of his qualities and traits if not all are linked to the theories from the text books. There are a small number of traits and qualities found in his leadership that opposes to the theories of text books but Jobs has managed to use his charisma and leadership skills to lead his followers and make them successful. McGregor and Gershenfeld (2006) have explained Theory X and Y Managers. Appendix 2 shows the difference between  Theory X and Theory Y individuals. Jobs is a Theory X manager, being self centred, emphasizing total control and inducing fear (Stewart, 2010). Jobs believes the expenditure of physical and mental effort is as natural as play or rest, this is seen his act of forming a team of talented and dedicated. William, Mchugh & Mchugh, (2006) states that autocratic leaderships mean making managerial decisions without consulting others. Jobs held on to his authorities, makes decision and expects his employees to follow them without being questioned. Jobs also monitors that his instruction are followed by his employees. The autocratic leadership style has helped Apple to make quick decision and have an organized flow of activities. Job autocratic style is well balanced by his charismatic leadership, on a rare sight Jobs was also seen giving pep talk to an underperforming staff and subsequently inspiring him. Jobs was always trying to do his best for the betterment of the product and company and that went on to make Apple the company with the lowest staff turnover rates among technology firms. Jobs have portrayed self-directions to achieve committed objectives to his employees and he demanded the same from them. Elliot (2011d) states that Jobs has demanded 16 hours work shift Monday to Sunday from his core team of developers and engineers, Jobs also would tell them not to bother coming to work on Monday if they did not turn up on weekends. Since young, Jobs was known by his parents and acquaintance for his creativity, high level ingenuity and imagination, even his pranks as a growing teenager. Jobs was also persuasive, during his comeback to Apple in 1997, he did several review sessions with the product team and key stakeholders. And upon completing them he has ordered all other products to be cancelled and to focus on his suggestion of new products consisting 4 quadrants labelled as consumer, pro, desktop and portable (HBR, 2012). Jobs’ power of influence was enormous, not only to the consumer but also his impact to other CEO’s. His influential power and leadership skills can be clearly seen when he advised Larry Page to only focus on five products at a time and discard the re st. Larry Page took his advice and told his employees to focus on Google+ and Android (HBR, 2012). This had proven favourable to Google. As of 1st quarter of 2012, 59% of smart phones shipped are Google’s’ Android powered operating system (Forbes, 2012a), Appendix 4 shows the market share of mobile phone by  operating system. There is nothing that is less important for Jobs. The design of a product and its functionality is as important as the way a worker at an Apple store treats its customers. Jobs demonstrates this by going to one particular store in Pasadena to inspect the new tiling work, being a perfectionist, Jobs wasn’t pleased with the tiles and also the workmanship. He ordered the work crew to tear up the flooring and demanded a complete redo (Elliot, 2011f). Jobs perfectionist attitude was also seen during his takeover of Pixar. During the production of Toy Story, Jobs felt that the storyline was not great enough and stopped the production for 5 months. While Jobs and his core team reworked the story line, Job paid the rest of the crew to do nothin g for 5 month (Jobs, 2008). Jobs portrays the traits of a traditional transactional leader, Jobs uses his authority and power of his leadership to use followers to complete his task (Burns, 1978). This is seen when Jobs took over the Macintosh development team after being kicked off Lisa. Jobs took over the team with no notice, he added new people to the group, called meeting and setting new directions. Despite the usage of keyboard to command the machine, Jobs wanted a control device to move the cursor, to click, drag and display a list of options, the team was not told how, but they knew only what Jobs wanted Jobs is full of ambition and achievement, when Jobs was sacked from his own company by John Scully, a leader that Jobs handpicked, Jobs started Pixar, with his leadership and marketing skills, Jobs later sold Pixar to Disney for USD 7.5 billion in 2006 (Anon, 2008). Jobs was also responsible for his action, when the Mac was almost completed for launch, Jobs told his engineers to remove the fan from the m achine because it was too noisy and asked it to be improvised. The engineers went on to ship the Mac without cooling fan and upon launching the Mac had overheating problems. Jobs took responsibility and went on to improvise the design and successfully made a quiet operating machine Managing change is often an unpleasant situation to be in for any human being. Returning to Apple after a decade, Jobs turned an ailing company to a company with stock valuation of USD 600 billion (CNN Money, 2012). Rogers, (1986) suggest individual generally can be divided into 5 categories consisting innovators, early adopters, early majority, late majority and laggards. Jobs was only interested in the innovators and early adopter to a certain extent. Jobs achieved this by selecting and motivating his own  management team, some of his management team members are his followers from previous company. Jobs told them to create innovative products and to think out of the box. He wanted the products to stand out from the current market offerings (CNN Money, 2008). Every situation is subjective and needs a personal influence of the leader. Jobs practised empowerment in his leadership, Jobs coaches his core team, counselled them, motivated them and at the same time was strict to them. Jobs has powerful people skills. Elliot, (2011j) justified this by saying Apple has the lowest staff turnover rate in the industry. Leadership behaviours of Steve Jobs In the early time before Steve Jobs left Apple, he led the company using a laissez-faire leadership style that was believed to contribute the creation of the technology-based products and many of which proved to be quite successful because of the environment brought by the laissez-faire leadership style and such environment did encourage the creativity of the employees (Pride, Hughes & Kapoor 2011, p.170). But there are also constrains of using laissez-faire leadership such as that it is confirmed as being connected with the reason for low productivity (Bass, B. M., Bass, R. & Bass, R. R. 2008, p.451). As for Apple, the laissez-faire leadership style of Steve Jobs become to some extent ineffective and had made the company in disadvantage when competing with IBM after IBM’s entry into the PC market. And this was one of the key reasons why Jobs was replaced by the tough John Scully who was known as a top-down decision maker (Clemens & Meyer 1987). And after his return to Apple in 1996 when Apple announced that it would buy NeXT, Steve Jobs’ new company for $429 million, Steve Jobs came with the leadership with some differences. He still requested for perfection and he was manipulative and demanding which his employees described as â€Å"autocratic† but such autocratic leadership was focusing on the key project as himself was quoted saying that â€Å"My job is to not be easy on people. My job is to make them better. My job is to pull things together from different parts of the company and clear the ways and get the resources for the key projects† (Kramer 2010). Though laissez-faire leadership style and autocratic leadership behavior seems to be contradicting, they do co-exist in Steve Jobs’s management practices as the CEO of Apple which people explained as  Steve Job is having a personalized leadership which means that his leadership behaviors serves primarily his own interests and obviously money is not the most important thing that he cares about resulting in his only focusing on the key projects in his vision leaving his other leadership roles untouched. Recommendations for Steve Jobs Jobs was a visionary, an example of great leader. Below are suggestion and recommendations how Jobs could have been a better leader. Jobs dedicated his life to work and his duty as a CEO. He lacked emotional intelligence, he does not care how others feel and does not want to listen to them talking anything else besides work. He only listened to their ideas and how it can help Apple grow (Kahney, 2008b). Davenport, (2008) described Jobs as corporate dictator who makes every decision, up to the extent of the food being served in cafeteria. Jobs should have opened himself to suggestion and improvement plans by his employees, this will not only help faster solve environment but also produce a better environment for the employees. Jobs classifies everyone into only two categories, it’s either a 3 digit IQ person or someone who does not measure up. Jobs should not stereotype people neither judge them without giving them a chance. Jobs was a feared in Apple, employees would stammer while speaking to him, this does not means they aren’t smart or they are unproductive but this is due to the image Jobs has created for himself. However, this has also created a cult like devotion of Apple employees towards Jobs. Jobs could have been a more honest man, as this also reflects to his leadership, and as a leader it is never a good publicity to be caught lying or cheating as this reflects for a long time, in Jobs scenario, two significant examples which is still being discussed is when Jobs denied paternity, claiming he was sterile and infertile, this has made Lisa, the women he impregnate to live out of welfare (CNN Money, 2008) and another one is when Jobs lied to his partner, Wozniak when they successfully created a game call Breakout for Atari, Jobs was given a bonus of $5000 but Jobs only told Wozniak they received $750 (Businessweek, 2006). Jobs is also known for being short tempered and using abusive language to his employees, he often scolds them and uses foul languages, (CNN Money, 2011). This does not promote a conducive environment to work in as Jobs scolds his employees in public and in front of their subordinates. This also  will lead to low morale in individual and possible scenario of resignation. Jobs also should portray good qualities not only as a business leader but also as a good human being. Not giving back to the society is something of Jobs’s perception and decision. Kahney, (2008c) has mentioned that Jobs likes to park at handicapped spot and at times even taking up to 2 spots. Kahney even had a few photographs of Jobs’s parking etiquette. Leaders are meant to be followed, but by portraying bad examples and contrary moral practices defeats the purpose of a leader. Conclusion Jobs was a transformational leader, he brought change to Apple, challenged the stakeholders and demanded his employee’s to achieve impossible goals (Bryant, 2003). His autocratic leadership style was different from the other leaders. He was a demanding perfectionist and never took no for an answer. Steve grew up in an average family environment but he achieved what very few can come close to. His perseverance and never say no attitude has brought him and Apple to an unimaginable height. His leadership was deemed unhealthy by some critics but Jobs did not take the critics instead went to prove them wrong. This study has analysed the traits and leadership quality of Jobs, compared him with leaders in Information Technology field and to critically analyse them. Jobs has dedicated his entire life to technological improvement, his research and development in Apple is never ending vouching for improvement and delivering the best experience for both commercial and corporate users. His diverse journey in different fields proves that Jobs is not a quitter and will not failure affect him one bit. Jobs would come back from a fall stronger than ever. This study also has proven that Jobs is not only a genius creator, but a visionary leader and a marketing guru. His advertising and promotional campaigns have never failed to create another benchmark. His presentation and speeches has gathered another humongous group of followers mesmerized by his session. Marketing and public relation organizations have started to develop training courses to dub and emulate Jobs’s presentation method. Jobs a true genius, made his mark and conquered the world of mobility. He will be greatly missed, looked up as an idol and forever be the  father of Apple. Conclusion Autocratic management is one of the types of management which is used in businesses and organizations all over the world. Autocratic management isn’t considered as a favourable approach in modern day leadership, but it can still be seen in practice and is a widely discussed leadership model, it is also one of the accepted types of management.

Qualitative Research Designs Assignment Example | Topics and Well Written Essays - 250 words

Qualitative Research Designs - Assignment Example The research design used by the researchers for this study is review of the existing literature because the aim of the researchers was to gain an insight into the issue and explore it in its depth. Qualitative research designs have always been used on a wide scale to conduct nursing related studies (Polit & Beck, 2012). The research design used for this particular study appears to be appropriate because review of the existing literature always provides some good amount of information that can be used for any qualitative studies. There were no apparent ethical issues for this research as the researchers did not involve general public. Rather they made use of the existing literature to base their conclusions. All literature used in the study is properly cited and referenced, thus, no issue of copyright exists as well. If the study design would have been quantitative, the researchers would have followed a systemic process to gather information. Moreover, there would also have been some test relationships and an analysis of the cause and effect relationships. Polit, D. F., & Beck, C. T. (2012). Nursing research: Generating and assessing evidence for nursing practice (Laureate Education, Inc., custom ed.). Philadelphia, PA: Lippincott Williams & Wilkins. Chapter 20, â€Å"Qualitative Research Design and

Organizational Behaviour 2 Essay Example | Topics and Well Written Essays - 3000 words

Organizational Behaviour 2 - Essay Example The role of Patch Adams was portrayed by one of the most revered actors of contemporary times, Robin Williams, known for his wit and genuine love for humor. The modes of communication used in the movie would be discussed and evaluated in the light of theories of both verbal and nonverbal communication, used as an integral and critical part of the healing process of patients. The development of language as a means of communication has enhanced the growth of interrelationships with people all over the world. Language facilitated the replacement and expression of behavior with concrete and concise messages. There is little doubt that language – the ability to communicate with words, whether in speech, writing, or signing – is one of the attributes that make one human, perhaps the most basic one. In any organized system, whether in business, politics, the academe, or in health care, the influence of theoretical perspectives in communication has evolved from a simple framework to the complex structure we have today. The development of communication theories opened a whole spectrum of information which enhanced the interaction and interrelationships among people from diverse walks of life. According to Delaune & Ladner (2006, 270), communication is the â€Å"process of transmitting thoughts, feelings, facts, and other information† through verbal or non-verbal means. Verbal messages are messages communicated with the use of words and language. These messages can either be spoken or written. Non verbal communication, on the other hand, is the process of transmitting messages without words, that is, through body language (Delaune & Ladner, 2006, 275). Non verbal communication is usually understood as the process of communication through sending and receiving wordless messages. In another study conducted by Stuart & Laraia (2001), communication was described as having prominent

Managerial Decision Making Essay Example | Topics and Well Written Essays - 500 words - 2

Managerial Decision Making - Essay Example ore.   Of course, there are also innumerable ways to "turn off" your associates and it is equally important to recognize these poor practices so that they can be avoided.   A disgruntled salesperson is unlikely to present a shining countenance to a prospective customer (Nowduri, 2013). Some store owners and/or managers prefer to drive rather than lead and this manifests itself in a tense and uneasy store atmosphere.   Fear destroys confidence as well as pride in ones place of employment; its effect on productivity is negative and destructive in the long run. It is desirable for management to be highly enthusiastic, articulate and effervescent although each person comes across in a different way (Al-Zhrani, 2010). Sincerity, fairness and candor are essential.   True personal interest in your associate’s problems is valuable. One of the very best ways to motivate is to consciously try to help bring out the very best in your staff and to do everything in your power to develop leadership talent and knowledge.   There is great satisfaction in being able to point to successful people and honestly claim that you contributed to that success.   This kind of interest comes through to all your people and enhances the image of your store (Riabacke, 2006). Motivation and teaching are closely related.   They should start from the first day of employment. Discipline as well as rewards are part of the motivation program.   Both should be thoroughly and constantly explained to be effective. Loyalty and pride are instilled by making people feel they are important to the business; that their opinions are sought and listened to; that they are respected as persons and treated accordingly and that they will share in the success of the business in the degree of their productivity and contribution.   This all comes under the umbrella of involvement;  Involving people to bring out the very best (Bazerman, 2012). No matter the size of your company, having a team of motivated,

Hacking for Dummies Assignment Example | Topics and Well Written Essays - 250 words

Hacking for Dummies - Assignment Example Other alternatives include 1password, LastPass, KeePass, Roboform, Password Keeper and Norton Identity Safe (Beaver 108). Â  It is vital to note that the use of a password safe or the other alternative tools offers immense pros to an organization or individual. Firstly, this tool plays a huge role in ensuring that all user passwords are encrypted in a safe area free from any third party access. It also provides a backup area for one to recover a forgotten password, along with ensuring that it encourages users to create strong passwords that are always very hard to crack. Lastly but certainly not the least, a password safe provides a convenient way for one to organize the passwords (Beaver 2). Â  In contrast to the pros, is a significant set of cons that are brought about by the use of a software password safe. This includes loss of all passwords particularly when a computer is unused. Additionally, a software password safe is always an obvious target by most hackers thus, when one accidentally breaks (gets the master password) into the software, then all-vital information about a user can get lost.

Relevance of Individualism in Life Today Essay Example | Topics and Well Written Essays - 1000 words

Relevance of Individualism in Life Today - Essay Example Individuals past thoughts, decisions, and achievements as a success following self-reliance are different as time goes on whereby, other factors contribute towards individualisms such as sociology, western civilization, education, and region. These factors may limit individual’s self-reliance; hence, ideas from a specific person are limited in the society. However, the authors of the articles clearly indicate that is an important virtue in individuals’ lives today.Education is an important aspect of the life of individuals not only on the career perspective but also in recognition of personal weakness and strength in life, which eventually enhances individualism today in a positive way. In the essay of Emerson about self-reliance, it is evident that once a man gets educated, the sense of ignorance of own thoughts in life eventually reveals; hence an individual is able to accept the previous mistakes done because of ignorance. Notably in individuals’ life, it has been observed that ignorance is not because of illiteracy rather it is revealed by literacy for example an individual may ignore the effect of having unprotected sex due to friends influence but once educated on the effects associated, it helps to prevent any future incidence whereby individualism decision will prevail over the peer pressure. This indicates that education enhances individualism today in such a way that through the experiences and required knowledge in life, an individual thinks on his own for his own welfare and decision-making. making. Self-View And the World View In Relation To Individualism Toady The world has different views towards an individual’s problems and achievements with those that the specific person has on

One Flew Over the Cuckoo's Nest Essay Example | Topics and Well Written Essays - 750 words

One Flew Over the Cuckoo's Nest - Essay Example She is therefore the opposite of what a woman should be, especially one that is a nurse, and, as such, she represents the castrating female that men might fear. Argument We meet Nurse Ratched when she comes upon the black boys, who are, throughout the novel, a kind of background chorus, nameless and faceless, but always a part of the action. The boys are not doing anything particularly wrong, just standing around and talking. Nevertheless, Ratched descends upon them in fury - â€Å"she knows what they been saying, and I can see she's furious clean out of control. She's going to tear the black bastards limb from limb, she's so furious. She's swelling up, swells until her back's splitting out the white uniform and she's let her arms section out long enough to wrap around the three of them five, six times...† (Kesey, 1962, p. 5). What is interesting is the hyperbole that Kesey uses to describe the nurse – that she is large as a tractor, that her head is huge. This is told from the perspective of the Chief, and it is clear that the largeness of the nurse is symbolic of her degree of intimidation over the men. The description also makes her seem not just womanly, but not human. She seems more monstrous. This is symbolic, too, of her castrating female, as a monster is somebody who would represent somebody who might castrate a man. Nurse is somebody like a Medusa, who can turn men to stone just one glance. Therefore, it is obvious that Kesey wants us to see that Nurse Ratched is not just not maternal or caring, but that she is downright evil. Then, the description of the nurse changes, as she puts on her face for the people of the ward who might view her. It is obvious that she puts on a facade for people, as she does not want the world to view who she really is. When the other patients come out from their rooms to investigate what the commotion is, she immediately puts on her facade of sweetness - â€Å"smiling and calm and cold as usual† (Kesey, 1962, p. 5). Her actual physical features are very feminine - â€Å"face is smooth, calculated, and precision-made, like an expensive baby doll, skin like flesh-colored enamel, blend of white and cream and baby-blue eyes, small nose, pink little nostrils – everything working together except the color on her lips and fingernails, and the size of her bosom† (Kesey, 1962, p. 5). In other words, what the Chief perceived before – the nurse as big as a tractor, with arms long enough to wrap around the men six times, etc. - that represented the nurse's true self, which is that of the castrating female. The outward appearance, on the other hand, represents the face that she puts to the world, which is that of a feminine woman who is not controlling, authoritative or castrating. Like a sucubus, the mythical beautiful woman who may harm or kill men through their seductive ways, Nurse Ratched hides her true demon under a facade of beauty, which makes her all the more insi dious and all the more likely to be successful in castrating men. Her allure is on the outside, while her demonic side is on the inside. The power struggle with McMurphy represents the struggle with a man that she essentially cannot castrate, and this leads not only to her undoing, but McMurphy. Ratched has effectively neutered every other man who is under her umbrella of power, so that they do what she says, but McMurphy is different. He is different from the time that he presented himself into the ward - â€Å"

ARGUMENT Essay on The Medical (health care) of America

ARGUMENT on The Medical (health care) of America - Essay Example One of the most urgent questions is whether all the Americans should be entitled to health care or not. The US is known to be one of few highly-developed nations which do not provide universal health care for its citizens. Together with Mexico, the US is the only member of the Organization for Economic Co-operation and Development that does not have this service (OECD, 2013). Thus, advocates of the reform insist that health care should be defined as a universal system, run by the government. In other words, this should be the government’s responsibility, but not one of the concerns of ordinary people. Nowadays, however, American  people must work really hard in order to take care of their own health. The burden of all the medical expenses lies on the shoulders of ordinary citizens. According to the US Census Bureau, government programs cover only 27.8% of the population (83  million),  including the elderly, disabled, children, veterans, and some of the poor (U.S. Census Bureau, 2013). In addition, national law provides public access to the services of emergency, without regard to paying capacity of a person. However, this does not seem to be right that all the other people have to take care about their health on their own. A couple of arguments may illustrate this. Despite the significant and really impressive advances in medical sciences, millions of Americans cannot afford themselves a number of modern services just because the price is too high. It seems to be a paradox that citizens of one of the riches countries in the world cannot afford qualitative health services. That is why medical health care, one of the unalienable human rights by the way, seems to be turned into a privilege. Advocates of the right for health care insist that no one in the richest nation on earth should go without it (Right to Health Care, 2014). The US seems to be wealthy

Friendship Essay Example | Topics and Well Written Essays - 1000 words - 1

Friendship - Essay Example This seems to be contradictory to authors who seem to have the idea that friends who are equal tend to bond more closely than those that are unequal. From a critical examination, friendship should be complementary as the parties people are unique beings with different capacities and potentials. The author seems to hold the idea that friendship is crucial in eliminating loneliness among individuals who are isolated from their families. Those who have little contact with their relatives and families benefit by entering into strong friendships with those who they associate with every day. In chapter one, Steinbeck states, "Guys like us, that work on ranches, are the loneliest guys in the world. They got no family. They dont belong no place....With us it aint like that. We got a future† (13-14). The implication of this statement is that the purpose of friendship is to eliminate loneliness that one may suffer from after isolation from their family members. Steinbeck holds the idea that friendship is an important perspective of life for many people. Another idea that the author puts across is that friends are meant to look after each other for the sake of their own good. On this note, friendship is meant to be a two way relationship in which all parties benefit symbiotical ly. One of the characters, Lennie, in chapter one says that â€Å"because I got you to look after me, and you got me to look after you, and thats why†, a statement that shows the nature of their friendship (14). This is the foundation of the relationship between the two friends. In this light, the story provides that friendship is crucial as it provides members of the society with an opportunity to benefit from social relationships. There is a great controversy on whether friendship is based on the inequality of the partners or on their similar attitudes. From the beginning of the novel, we note that the two friends, Lennie and George, are

Answers to Select End of Chapter Questions Essay Example for Free

Answers to Select End of Chapter Questions Essay 16. Since we have the profits from all three scenarios we just to compare the present values of each scenario. We do not need to subtract anything from the present value since the costs have already been subtracted from profits. We can see that we have the highest present value of $290.87 when we use high advertising intensity. Therefore this is the recommended scenario. Q2. This question deals with margin analysis, we will look at incremental revenues and costs and see whether they are worth it. On the revenue side we have an increase on 9807700, however we also have incremental costs of television airtime, ad development and a loss of $6000000 in another division We can see that when we add up the incremental costs, they exceed the extra revenues by 317100. Therefore I do not recommend that this campaign to be undertaken. Q21. Producer Producer. The Brazilian and five other producers are competing against the US Southern Shrimp Alliance. Both groups are competing to provide the customers with the best shrimps at the lowest cost. However currently the Brazilian Producers have an advantage with their lower labor, cheap land etc. Government and Market; According to the current scenario, the Brazilian Group would be choice of the market since they can produce it much cheaper. However, the Sourthern Alliance is trying to lobby the Government into imposing tariffs Brazilian Imports. Consumer Producer Rivalry; The American Seafood Distributors, which represent consumers of shrimp farming, are interested in having the lowest cost. They are supporting the Brazilians and can potentially choose not to buy from the US based shrimp farmers. Consumer – Consumer Rivalry; Is pretty low, since they have banded together to form the American Seafood Distributors. Five Forces Analysis: Shrimp Farming Industry Power of Buyers; High Buyers have formed the American Seafood Distributors, which means they can ask negotiate in bulk and choose whether they buy from one firm or not. They apparently have very low switching costs. Since shrimp is still shrimp wherever it came from, the price value combination becomes very important. Possible Government Intervention. Power of Suppliers; Low The shrimp farmers procure their supply from the sea. And really the shrimps have very little choice in the matter. There is plentiful supply, although it depends upon the weather and climate, therefore geographically specific. Also the fishermen who fish for the shrimp or the people who work in the farms demand lower wages for Brazilians but relatively high for the US based on the labour laws. Competitive Intensity: High Differentiation is low and competition is based primarily on price. There seems to be a high degree of concentration amongst the firms competing in the industry. Substitutes; There are various substitutes available within the product class. Instead of shrimps, consumers could go for other seafood such as fish. Or they could also choose to go completely different route and avoid Seafood altogether. Entry; Medium Economics of scale are necessary to harvest shrimps at a lower cost, and since there is bulk buying, network effects are also important. Q23. I would tell the owner that while owner did the right thing by incentivizing the manager, but the structure of the incentive needs to be changed. The owner has incentivized the manager to make sales, but has given no incentives to the manager to sell at a higher price. I would recommend that the owner should either set a minimum price on sales or, offer the incentive out of the profits e.g offer 2% of the profit on the sale which would ask. CHAPTER 2 Q11. In the first case, a drop in price of components represents a change in the factors of production. Therefore this will result in a change in the ‘quantity supplied’. This means that the supply curve will shift to the right. Since there is no change in the demand curve, this means that the price will fall. (exh 1) In the second scenario, we have information that incomes are supposed to grow over the coming two years. Change in income produces a change in the demand curve. This is case; we know that RAM is a normal good, with people having income over $75000 buy nearly 1.3 times more. Therefore we can expect the price to increase. However, whether this final price is greater than the initial price (before the changes in supply and demand curve) is unclear and will depend upon how much does the supply curve shifted due to cost drop. Exh1exh2 Blue: Previous SupplyBlue: Previous Supply Red: New Supply Red: New Supply Green: New Demand Q13. First of all, the question misquotes the law of demand. When the prices of cigarettes are raised, the ‘quantity demanded for cigarettes will fall but the ‘demand for cigarettes will not’. The effectiveness of higher pricing will depend upon the cause of the higher pricing. If the price hike is due to a price ceiling by the governmen. then definitely the number of cigarettes demanded will decrease. However, cigarettes are very addicting, which means that the price elasticity if cigarettes is very low. So the drop in quantity demanded is very small. (exh 3). On a theoretical level, it is possible for the equilibrium price to remain the same but with lower number of cigarettes smoked. In this diagram, the red line is demand, while the blue line is supply, we can clearly see that even with a price ceiling, the number of cigarettes smoked as decrease very little. Exh 3 Q14. Well, in order to find out the equilibrium price and quantity I will equate the demand and supply functions. 175 – p = 2P -200. This gives us P = $125. Furthermore, at this price 50 pints of blood will be processed. In order to find the consumer surplus we will need to find the area underneath the demand curve. $175 Price $ 125A B $100 50Quantity The area of triangle A is the consumer surplus = Â ½ * (50) * (175-125) = 1250 The area of triangle B is the producer surplus = Â ½ * (50) * (125-100) = 625 Q15. Crude oil is the critical component in the refining process. The price of gasoline will rise dramatically due to the shift in the supply curve. Since the fuel has become more expensive, people will want to buy less of it and therefore will want to buy cars which are more fuel efficient. This will cause the demand curve for fuel efficient cars to shift to the left. Q16. Qs1 = 4P – 110 which gives me coordinates of (0, 27.5) and (-110,0) Qs2 =4.171P – 110 which give me coordinates of (0, 26.37) and (-110,0) Qd= 250 5P which give me coordinates of (0, 50) and ( 250,0) First let me find the equilibrium price and quantity by equating Qs1 and Qd. This gives me Pe = 40 Qe= 50 million. Also when I equate Qs2 with Qd I get the new equilibrium Pe2 = 39.25. Each customer saves 75 cents per month. Q10 of the assignment The price of an entry level DVD player is $25.70 on Ebay According to my estimate, the demand curve and supply curve have both shifted to the left. Demand Curve; Â  As opposed to 2003, in 2012 people have many more option in which to watch their movies. They can carry them on USBs, stream them over the internet, or rent them online from websites such as Netflics. All of these directly contribute to reduce the popularity of DVDs which are complements of Dvd Players. Since there are so many alternate channels to watch movies which offer better price and excellent quality, people will not demand as much of the product. Furthermore, the large amounts of substitutes will directly contribute make the demand much more elastic, so that at the slightest decrease in the price people will switch out Supply Curve; Due to mass production and advancements in technology one could expect that the supply curve should shift outwards. However, due to the number of firms which will pull out of this industry the supply curve will shift towards the left. There is simply not enough demand to sustain all these firms. ii)Besides the change in the number of suppliers, change in technology or a decrease in labour costs could affect the supply similarly

The Giver by Lois Lowry Chapter Summary

The Giver by Lois Lowry Chapter Summary Chapter Summaries Each summary must have at 4-5 sentences. Chapter 1: In chapter 1 in the giver we learn about what jonass life is like in the community. We learn that there are a lot of rules. Like you cant fly a plane over the community and if you disobey the rules then you get released. Jonas is going to the ceremony of twelve in december, which he is nervous about. We also find out that people get assigned to families and in a family you can only have a female, a male and two children. That is what we have found out in chapter 1 Chapter 2: In chapter 2 we learn about what the ceremony of twelve is and what happens there. The ceremony of twelve is where all of the elevens go to a ceremony and recieve their life assingnment. The elders watch the elevens very closely to see what jobs will fit them best. Jonass parents are in law and order and nurturers. Jonas does not know what job will fit him best and he is worried he will get a job he does not like. That is what happened in chapter 2. Chapter 3: In chapter 3 Jonass father had talked about how there was this baby, (He worked at the nurturing job so he took care of babies) who wasnt doing very well so they were talking about realeasing him. So his father had brought the baby home. Many of the people in the community had dark eyes, but the baby had light eyes, like Jonas. Lilly had said he looks like you Jonas. Which had brought back a memory for him, It was that there had been a time where he had gotten called out on the loudspeaker. HeÂÂ   had been playing a game with asher and took an apple which you are not supposed to do. That is what had happened in chapter 3. Chapter 4: It had been almost time for the ceremony of twelve. There were only a few volunteer days left. Jonas usually didnt do volunteer jobs with his friend asher, but since there were only a few days left it didnt really matter. He had gone to look for ashers bike and found it at the House of the old with fiona. He went in and did his work in the bathing room at the house of the old. That is what happened in chapter 4. Chapter 5: In chapter 5 it explained how every evening jonas and his family told the dreams they had that night. Jonas rarely dreamed but that day he had vividly dreamed. In his dream he was at the house of the old, he was with there with fiona and no one else, and she was not taking him seriously. Then he admitted to his family that he had wanted to bathe her. His parents started talking to him about how those were stirrings, they gave him pills that every parent had to take, i think that they control your feelings. That is what happened in chapter 5. Chapter 6: In chapter 6 they were going through all the ceremonies. The ceremony of the ones twos threes fours fives six sevens eights nines tens and elevens. The ceremony of twelve has not happened yet and that is jonass. The ceremony of eights was where lilly was and that is where you start your volunteer hours. At all of the ceremonies you recieve something different. Like at the tens you get your long hair cut off, at the ceremony of nines you get a bike. All of them are different. That is what happened in chapter 6. Chapter 7: In chapter 7 they went through the ceremony of twelve. Every one of the elevens turned twelve and recieved their life assignment. All of his friends got the job they wanted. Whenever it was his turn, they skipped over him! He was so embarrassed he wanted to shrink up and disapear. That is what happened in chapter 7 Chapter 8: In chapter 8 all of the jobs had been given, except for jonass. The chief elder had finally called jonas up to the stage she apologized for all of the confusion and went on. Jonas has not been assigned, he has been selected to be the reciever of memory. The reciever of memory must have many traits which we think you have all of. There is one though that none of the community understands but the current reciever said the chief elder, the trait to see beyond. Jonas was about to say no you picked the wrong person, but then all the faces in the audience changed just like the apple. Then he understood. That is what happened in chapter 8 Chapter 9: In chapter nine he was about to go home from the ceremony of twelve with asher. When he went up to ask he said sure with his normal smile, but there was something different, a slight hesitation. The same thing happened when someone went to congratulate him. When he got home he read his rules which were surprisingly sparse. There were only 8 rules. You can lie, You cannot apply for realese, and a bunch of other ones. He was surprised at some of them and amazed how some people would actually do that. That is what happened in chapter 9. Chapter 10: In chapter 10 it was the first day of jonass training. He rode his bike to the house of the old with fiona because she will get her training there as well. Jonas had gone to the back of the house of the old to recieve his training. He was surprised at all of the locked doors and a little scared, but the attendant cheered him up and said the reciever of memory just needs his concentration. When he went in he was amazed by all of the nice furniture but even more amazed by all of the books, he only thought three existed!! The older reciever of memory asked if he knew what snow was, jonas said no, then we have got a lot of work to do. That is what happened in chapter 10. Chapter 11: In chapter 11 the older Reciever Of Memory asked Jonas to take his tunic off. The old man put his hands on Jonass back and gave him the memory of snow. It was very cold and he could see his breath. In the next memory the reciever gave him the memory of sunlight. It was very warm and hot. Jonas had a question, the chief elder said it would be painful but it actually has been very enjoyable. The old man said that it would be painful soon and that they would have one more memory. It was sunburn, it had hurt but he thought it was interesting. When the training ended the old man seemed tired. That is what happened in chapter 11. Chapter 12: In chapter 12 every one of the twelves was talking about there first day of training. Jonas wanted too to talk about his training but he is not supposed to and he would not know how to explain it. Then he went back to the house of the old with Fiona after school. When Fiona started rushing in to go to her training her hair had changed just like the audience and the apple. Once he got to the Giver Jonas asked about it. The Giver said that he was beginning to see the color red. Jonas did not understand this so the Giver had to explain. He explained that in memories things had a shape and size like now but they also had color. Jonas did not understand much so the Giver gave him the memory of a rainbow. Chapter 13: In chapter 13 Jonas starts to see every color every so often. He sees flashes of color every so often. Now when Jonas goes to the Givers house for training he often sees the giver rocking on the floor. He asks whats wrong but the giver just asks for him to go away. Hes worried about the giver so he asks to transmit the memory of pain to him. Thats what happened in chapter 13. Chapter 14: In chapter 14 the Giver gave Jonas a memory when he was on the sled again but on ice. He started zooming down and fell and twisted his leg. The pain lingered in him for the rest of the day. As the days went on, Jonas begun to feel more and more of the pain and understood it better, every day it got worse. That is what happened in chapter 14. Chapter 15: In chapter 15 Jonas went into the Annex room and realized that he would get sent away, he saw that The Giver looked in pain. Ill go now sir, Jonas said quickly, unless there is something i can do to help. The GiverÂÂ   had asked him to take some of the pain. Jonas had quickly took of his tunic and lay on the bed. The Giver had placed his hand on him and he braced himself for what was to come. It was warefare, wounded people were everywhere. When he could not go on anymore the memory stopped and he looked at The Giver. The Giver looked away from Jonas not bearing what he could have done to him. Chapter 16: In chapter 16 it was after Jonas had recieved the memory of warfare. He didnt want to go back, but he did. Ever since the warfare memory, the giver had given him happier ones and less bad ones. There are a lot of good memories too, the Giver had said, and there was. Jonas had seen a birthday party. Jonas asked The Giver what is favorite memory was. The Giver then gave it to him. It was a memory of christmas. That is what happened in chapter 16. Chapter 17: In chapter 17 it was an unscheduled holiday. That meant that all the kids were off school, training and volunteer hours and the parents were off work. Jonas had went to find Asher. He had found him at the playing field. They were playing a game where you have a pretend weapon and you shoot people with the fake weapon. Jonas had started to play when he walked out on the playing field but then he froze up. All of the other children backed away because they didnt know what was going on. It had reminded him of the memory of war. Everyone was gone except for Asher and Fiona. Jonas asked them not to play it again. You cant tell us what to play said Asher, then Fiona had rode off with Asher and Jonas felt he had lost his friends. That is what happened in chapter 17. Chapter 18: In chapter 8 Jonas had a lot of questions for the giver about the last reciever in training. It seemed like it caused the giver pain to talk about her. I loved her like i love you the giver had said, her name was rosemary. He asked what had happened why it had been a failure. She had applied for release and then all the memories were loose, The Giver had said. I cannot apply for release said jonas, its in my rules. But it wasnt in hers. That is what happened in chapter 8. Chapter 19: In chapter 19 Jonas was interested in the release of the newchild. Jonas asked the giver about it. My father is doing the release today, Jonas had said. The Giver wished that they would not do that. Jonas wished that he could see it. The Giver had the film out and was ready to show Jonas but he thought that his father would be mad. When they started watching it it started out in a room with a table and some equipment. His father brought two children and weighed them. The smallest one had to be released so his father took a needle with medicine in it and put it in his head, that had killed the baby, Jonas was in shock at what his dad had done.

The Function Of Food Ordering Online

The Function Of Food Ordering Online Food ordering online is becoming a norm for restaurants which offer takeout and delivery orders. Food ordering online is designed as it is cost effective yet an efficient system to satisfy the restaurants needs. The system is also designed for its ultimate flexibility and performance. The customers will be able to access into the company existing website and browse at their menu and select and place their orders on what they desire. Once they have completed their order, the system will either email or fax the customers order to the restaurant. The online ordering system also enables customers to order days beforehand and the system will execute the order at the specified time. The system has been built to handle large amounts of traffic simultaneously to prevent a system overload. This system is also flexible in a way, whereby customers are able to place online orders quickly, with just a click comparing to the tradition where orders were taken through the phone. More time and cost will be saved ordering online as a phone bill is charged according to the time the phone is on the line. The system was used intended to meet the requirements of all of the clients. With the online order system, the company could save on labour cost as less people are needed in operating the website, instead of people operating a restaurant. With the internet, there will be fewer errors on the orders or miscommunication amongst the customers and the person taking orders. Besides, it provides timely service. The software examines all food orders prior to the completion and corrects human errors. Also, with this system, the registration of online guests is utilized to create valuable marketing campaigns. Internet database Online ordering is easy and convenient yet they have more to improve on their online ordering system. It is good that online ordering system has linked the customers information with the database of the system which facilitates the ordering of customers. In addition, customers information could be tracked easily from their database rapidly if they are regular customers. Advantage With the escort in of the 21st century, many people have found out that it is basically easier to purchase items online. This depends on the consumers preferences. Some people feel unsecure buying items online because they cannot have physical touch or sight with the items they wish to buy. In this case, some people prefer to have the pizza straight from the oven when it is served. Online purchasing provides additional customer service. They not only provide goods, but also provide extra services, such as delivery to the destination that they have requested for. Online purchasing eliminates order taking errors. Customers can view the entire menu and all special offers via official website though online. The system records customers orders when purchasing has taken place. Extra services for example like estimated delivery and carryout times are provided to customers. When ordering via online, even during a busy period such as lunch or dinner time, customers would not have a problem in contacting them and placing their orders. The customers just need to order via online and the system will automatically generate and put it on queue. Online ordering records and stores past records of orders made and allows the customers to view them anytime during their online ordering session. These records will store at the database. The biggest advantage to ordering online, that the customer can save a lot of time and effort. Customers can choose to complete their orders within seconds or take their time and finish when they want. There are no time limits for them to complete their orders, thus, customers can take up any amount of time to order. Instead of planning out time in daily schedule to go out and make a purchase, the consumer can instead go to the web-site when they have a free moment at work or at home late at night, and look up the product that the customers are considering to purchase. They view the full menu and can order any combination of food while the prices are displayed and calculated as they go. It is much easier to make large and complex orders online because they have the ability to be patient, consider their options, and calculate different pricing schemes. Consequently, a customer can use that to their advantage and only do businesses with sites that will help put their transactions through quickly and thoroughly. Addition to that, the advantage of online purchasing is the ability to look at products late at night. Even though the stores have closed for the night, customers can place orders for the next day while the web-site still remains available to make purchases. This means that even after a long day at work, and coming home to deal with the family, the customer still have time left to go online and look for the product they want to purchase. The Internet is there is open 24 hours 7 days, and is always willing to wait for customer to come make a purchase. By going online, the customer do not have to worry about the hassles, such as when they decide that it is time to check out, they do not have to waste the extra time queuing in line. By ordering online, the customer can also take advantage of deals that are only offered to online customers, and often find products that wouldnt be available at a walk in store and special offers are given to online customers. In addition, online ordering increases customer visiting the Dominos Pizza official website. It also gains customer satisfaction and loyalty throughout the company. Due to its convenience of online purchasing service, customer purchase frequency also may increase . The company eliminated or reduced labor costs associated with manual order taking due to technology computerize replaced labor usage. For the Domino Pizza Company, the online ordering system accepts both online and traditional coupons to attract more customers. Customers who order on the web tend to order more because they have a menu in front of them. Robert Mackay, Dominos Pizza Marketing Director Customers who order online are proven to order more per order because they dont feel rushed while purchasing, as they often do over the phone. An Online Ordering website guarantees that the message, promotions and add-on offers are communicated to the customers and rely less on employees. Also, time is saved by not having to key the order into the Point Of Sale System. Between that, fewer mistakes occur during online ordering pizza. Online Ordering provides the perfect solution for office lunch orders. Orders can be collected around the office and one person can enter the orders into the website without the hassle of calling it in. They can take their time and get it right. There are several ways in which online food ordering from a restaurant may occur. A restaurant can have its own website with easy features for placing an order for pick-up or delivery. Some add a third option of being able to make reservations. Instead of calling for a delivery, people just access the Internet, head to the restaurant site and make their order. In financial factor, online ordering system increase the efficiency and cost effectiveness of the ordering operations. For the advertisement, it can create easily or upload promotions to the online ordering site. For instance, this system can increase the customers guest check automatically by customer email by suggesting upcoming sells for additional products. Online ordering increases in sales of goods in the Domino Pizza Company. Disadvantages The trend of shopping online, especially ordering pizza online has gradually been significant in the last decade and online sellers are expected to have improvements on the volume of sales after website features and services altered. There is no doubt that the customers can find great deals online and so many different products which may not be even available in regular stores. By the way, there are certain disadvantages of online ordering. Normally when we shop from a regular store, we can go directly to a sales person face-to-face to enquire and clarify our doubts regarding the food we ordering. It is possible that customers would have a wrong idea of what the products and services is about as the customers and the employee cannot deal face-to-face for a clear explanation. The chances of mishandling the package are volatile. There is a possibility that shipping abroad will damage the presentation of the food that customers ordered and the customer realize it after opening it when the package was delivered and that the person delivering it has already left as food could be very fragile. Another disadvantage is that a lot of companies which sells online state that customers have to pay for the shipping and delivery charges depending on the weight of the product the customer orders. Only a few companies with websites offer free shipping services while some companies provides free shipping services only if the customer has a total purchase of prices exceeding a certain amount. The shipment fee charged often is one of the reasons that customers would not like to order goods online as it is more expensive and does not guarantee that the goods delivered will be in good shape. However, a company must consider on the target market they would like to focus on promoting their products and services to. The elderly are most unlikely to order goods online due to their knowledge of operating a computer. Therefore, if the target market includes the elderly, a traditional service has to be provided to them. Online connectivity issues are the greatest disadvantage for online ordering. The customers add items in online shopping cart, enter information and press submit. The confirmation screen might time out when the internet has an unstable connection. The online customers would not know whether the order has been made or not while reloading the page may cause several billing or several orders. Moreover, customers may also make human errors, such as ordering the incorrect item. This can occur when the customer attempts to place an order. The customer may have accidentally clicked on the wrong item while placing their orders through the website. Even if the consumer clicks on the correct product and provides an accurate product number there may still be mistake made in the ordering process if there are options associated with the item. This problem can be rather disturbing because the consumer will get agitated when the incorrect item is received and therefore, loses customers loyalty towards the company. Another disadvantage is that purchasing online would mean that personal information has to be given to the company when purchasing is taken place. Some companies take advantage of this feature. By purchasing on the Internet, the customer would have to take the risk of having their information taken by online companies and misused. Though this is a very rare occurrence, it is more likely to happen online, than in person. To avoid personal information from being exposed, customers would usually look for a trustable company to purchase goods from. More often, what people dislike about online purchasing is that delivery services are only restricted to certain areas. As a result, people living in rural areas are at a disadvantage whereby they will need to go to the destination whereby the company is able to deliver.